Virtual Care by Maple

Online doctors, virtual health & prescriptions in Canada

Online doctors, virtual health & prescriptions in Canada

Maple is Canada’s leading 24/7/365 virtual whole-person care platform that connects employees to doctors and mental health professionals on demand from their device. Employees simply request a consult and can connect with a doctor via instant message, audio, or video within an average wait time of 5 minutes. Doctors can provide medical advice, issue prescriptions, lab requisitions, diagnostic imaging requests and more for many acute and chronic conditions. Maple also offers a personalized approach to mental health with a suite of support tools and access to on-demand therapy.

Features and Benefits

Reduce employee absenteeism.

Employers boost their bottom line by tackling absenteeism. The average employee takes 8.5 sick days per year, resulting in $2,000 of direct absence costs. It’s often not possible to schedule a same-day doctor’s appointment in person. With Maple, employees can easily reduce their number of sick days taken for non-urgent medical issues.

Enhance employee productivity.

Your business is only as healthy as its employees. Studies show that teams enjoy a healthy boost in productivity from workplace virtual care. Healthy employees can focus on their jobs instead of worrying about managing symptoms they’re dealing with. Virtual care lets employees see a physician faster and with fewer barriers, so employees can get back to their jobs quicker and feel better.

Increase employee satisfaction and engagement.

A recent Ipsos poll found that 72% of Canadians would view their employer more positively if they were offered telemedicine benefits. When employees feel safe, healthy, and supported, they perform better at work. On average, employees who have comprehensive health benefits, including virtual care, are 11% more engaged at work than those who don’t.

Diagnosis and Treatment

Employees can receive medical advice, prescriptions, lab and imaging requisitions, specialist referrals, and more. If an employee receives a prescription, they'll have the option to pick it up from any pharmacy in Canada or have it delivered to their door. If they receive a lab or imaging requisition, it should be printed and taken to any local lab or imaging centre.
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